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A trip to a spa should be a relaxing, rejuvenating experience, but if you are unsure of spa etiquette, it can be anything but Guidelines.
Advance booking: As Al Nahda's spa often fills up fast, book as far in advance as possible. We can accommodate you if you reserve treatments at check-in or booking prior to your arrival.
Medical conditions: If you have any type of medical condition mention it when you book an appointment. Certain treatments may not be advisable for you. Also, tell the technician if you're wearing contact lenses before you have a facial, but don't worry we will double check!
Mixing activities and spa going on the day of treatment, try to stay out of the sun and avoid too many alcoholic beverages. Do not schedule a physically demanding endeavour after a spa appointment. When in doubt, contact our spa to ask whether it is advisable to engage in a particular activity prior to your appointment.
Valuables: In order to avoid all worries and stress, leave all jewellery and valuable in your room safe and do not bring them with you to the spa.
Punctuality: Ideally arrive 15-30 minutes early so you can enjoy an unhurried transition into the spa. If late, treatment time will be shortened. After a treatment, it is customary to vacate the room within five or so minutes, though you are welcome to spend additional time unwinding in the spa's relaxation room.
Exploring the facility: On arrival at the spa, check out the activity schedule, so you will not miss anything that might be of interest, and ask for a tour prior to your treatment.
Therapists: If you prefer either a male or a female therapist do ask. If you have enjoyed the services of a particular therapist on a prior visit, feel free to request that person.
Nudity: The idea of going au natural is very scary to some people, but do not let that stop you from enjoying the spa. If modesty is an issue, call the spa in advance to discuss suitable treatments. Some treatments can be done while you are fully clothed, but others ( such as hydrotherapy) are best received in the nude. Our therapists will always use draping techniques to preserve your modesty.
Attire: We provide a choice of spa attire including spa underwear or you may choose to wear your own...choose what is most comfortable to you. Our therapists will always use draping techniques to preserve your modesty.
Cancellation: Unexpected things do happen, and sometimes it is impossible to keep an appointment. If you must cancel, give us as much advance notice as possible, we will charge 50% for bookings cancelled within six hours and 100% for no shows.
Communicating your preferences: Amount of light, kind (or absence) of music, room temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. If you want the therapist to give you a deep massage, or be gentler, let him or her know. Also, feel free to ask questions. Your therapist will enjoy knowing your thoughts and clarifying any issues you may have. If any part of your experience is unsatisfactory, first tell the therapist.
Shaving: If you must shave, do so at least two hours before your scheduled appointment, particularly if you are a man receiving a facial, or a woman receiving any kind of scheduled bodywork.
Eating and drinking: Do not eat an hour before a treatment, and avoid the consumption of alcohol on the day of a treatment. Drink plenty of water before and afterward, especially if you plan to take a fitness class.
Using shared facilities: Always shower before entering the swimming or soak pool. When enjoying the sauna, always sit on your towel and wear the plastic shoes provided.
Perfume others may be allergic, it's best not to wear perfume to exercise classes.
Children: A spa is a great place to get a little alone time, so it is best to not to bring children under 16.
Cell Phones: Leave phones and pagers at home or in your room: or turn them off before entering the spa.
Conversation: In the relaxation room and elsewhere, keep conversations at a low volume.
Payment: We accept all major credit cards and foreign currency; you can also charge spa services to your resort bill.